Technical Support Services

Computer Network and IT Services ... Soup to Nuts. Harness Technology offers a complete spectrum of computer services for business. Our goal is to be your primary resource for all things technical. Listed below is a comprehensive list of services we offer our clients. Please contact us for more info.
 

Technical Consulting
Project management for special projects such as
Network expansion
Relocation
New software deployment
Email or network migration
Internet connectivity projects
We also offer supplemental services for IT departments.

Computer Network Design and System Implementation
Secure, expandable solutions based on client requirements.
Local area networks
Email and Groupware systems
Application deployment
Internet connectivity
Remote access implementation
Exchange
Virtual Private Networks
Terminal server and remote control
Application development
Web design
Custom scripting


Leasing
As a one-stop solution provider, we are able to offer attractive leasing arrangements on hardware, software, and services. It is often possible to implement complete network solutions with no up-front costs.

Internet Services
  Security assessments
   Web design/maintenance
  Intrusion services (spam, spyware, viruses)
  Connectivity (DSL thru T1)
  Router and security management
  Intranet/extranet configuration

Support & Service Contracts
Harness Technology’s  support solutions fall into three categories:
SystemCare
Our most comprehensive offering, SystemCare is a service contract based on guaranteed maintenance procedures performed on a weekly or biweekly basis. The program also includes a base number of hours for general support.
Guaranteed services include:
Virus updates
Tape backup testing
Maintenance of documentation
Hardware inventory
Application of service packs
    and patches
On Call
Competitive rates without commitment
Prepaid Hours A simple way to reduce rates by purchasing hours in advance. Available in blocks of 50, 100, and 200 hours.

IT Audit Services
Companies requiring a detailed audit of an existing network will receive documentation which will include:
Detailed Schematics
Function description of key components
Software license numbers and status
IP addresses
Hardware inventory



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