Managed Network Services

Our newly enhanced Managed SystemCare program combines world-class 24/7/365 monitoring with remote maintenance and support in an affordable package. Better yet, our new pricing scheme offers fixed IT support costs that will save you money and minimize network interruptions and downtime! We know what a perfect network looks like - it's invisible!

We've assembled a set of powerful tools to monitor your servers, desktops, printers, and firewall. The result is a best-of-breed preventative maintenance program that provides you with early-warning alerts, trends analysis, and a window into your system inventory that is always up to date. And 85% of problems can be resolved remotely!

Finally we're on the same page

With conventional IT support, the provider profits from your pain. The more problems you have the more money they make. It's not just a conflict of interest but it's a recipe for fluctuating support costs.

Managed services changes the model by setting a fixed monthly fee for IT support and includes all maintenance and user support. This puts us both on the same page because now our incentive is to proactively optimized every node on your network to reduce the number of onsite visits.

What does Managed SystemCare include?
  • 7x24x365 Network Monitoring
  • All maintenance & fixes
  • Unlimited Help Desk Support (9:00 am – 5:00pm M-F)
  • Virus & malware removal
  • Patch Management of PCs/Servers
  • Preventative Care Visits (PCVs)
  • Unlimited Onsite Visits & lab work (for issues unresolved remotely)
  • Spam Email Filtering (Postini) included
  • Backup Management & Monitoring
  • Update/Maintain Network Documentation
  • Discounted rate for ‘Projects’
For Premium Package add..
  • Vendor Case Management – Internet, phone, copiers, wiring, etc
  • Antivirus SW subscription included
  • Spare PC located at client site in case of failure
  • Include support for up to 2 home machines
  • License Management for all Software Packages
  • Add up to 4 PCs per year at no cost.
  • Support/Case Management of custom SW (3rd party packages, etc)
  • Up to ten hours of after hour support/year at N/C
  • 1 hour response time to problems
  • Next day server recovery after failure

What If...

  • You only thought your backups were working?
  • There was a fire in your building?
  • Your server lost a drive and you didn't know it?
  • You lost last week's emails?
  • You needed a file from last month?
  • A disgruntled employee got to the network before you did?
  • Your server lost a power supply?
  • Can you afford not to have your network monitored?

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